2/13/2024 0 Comments Peek pro tour operator software![]() ![]() Make sure you check through the email settings before you start using it, we had a few default emails that were still auto-sending that we should have customized sooner than we did, and I overlooked that they were sending out. They have options of how to set up different types of operations, so it's good to have someone to work with. Once you get the hang of it, you should be able to do most everything yourself, but the support team will help get everything set-up initially, which is really nice. So helpful! The support team for set-up were very thorough and helpful as well. The software helps us avoid over-booking, and it also automatically sends customized emails to remind people when and where they need to be. Peek has helped tremendously! There is a lot of capability to the system, and you may have to find a few work-arounds to best suit your business, but all-in-all, I've been really impressed with the capabilities. Rentals and shuttles are a small part of our business, so we needed to streamline the amount of time it takes to manage it. We can edit the schedule as needed, and the best part is the reduced call volume in our otherwise busy retail shop. Peek Pro has allowed us to easily add our reservations to our website, allowing customers to see what's available and book online. I was worried about how to integrate into Quickbooks on the accounting-side, but I've figured out some methods to enter the Peek sales that aren't very complicated. Peek charges a percentage on each booking (currently 6% i think), which most operators, including ourselves, add as a booking fee to the customer (which is pretty typical nowadays, so I don't have an issue with it). Also, there is ultimately not much cost to do this. I haven't had to call for support, but I would expect them to be very helpful if needed. I put a lot of time into the initial set-up, but that was expected. The automated emails also help make sure that people don't miss their reservation, and they get a reminder of things they should bring and what time they need to be there, and we don't need to put in any extra work to make this happen. Bokun: Bokun is a booking software platform that focuses on tour and activity operators.Comments: As mentioned above, we are saving a LOT of time answering fewer phone calls regarding booking kayak trips or questions about the kayak trips.Both Regiondo and PeekPro offer a range of features, but PeekPro might stand out with its customizable booking processes and advanced reporting capabilities. Regiondo: Regiondo is another booking software for tour operators.Checkfront is known for its ease of use and robust channel manager for online distribution, while PeekPro may have more advanced reporting and customer management features. Checkfront: Checkfront and PeekPro are versatile booking platforms that cater to tour operators and other industries.TrekkSoft focuses on providing an all-in-one solution with built-in marketing and analytics tools, while PeekPro might offer more customization options and integrations. Both offer comprehensive features for booking and reservation management. TrekkSoft: TrekkSoft and PeekPro are tailored for tour and activity operators.PeekPro, on the other hand, might provide more advanced customization capabilities and could be better suited for businesses with unique needs. Rezdy is known for its user-friendly interface and strong integrations with various third-party platforms. Rezdy: PeekPro and Rezdy are both feature-rich booking systems.FareHarbor has a strong distribution network, while PeekPro provides powerful customization options for booking widgets and workflows. They offer similar core features like reservation management, real-time availability, and reporting. FareHarbor: Both PeekPro and FareHarbor are widely used booking platforms for tour and activity operators.TripWorks is known for it's superb customer support, and is ranked more highly than PeekPro in customer satisfaction by Capterra. TripWorks: PeekPro and TripWorks are both widely used, popular, and well rated booking systems.Here's a general comparison of PeekPro with other booking software alternatives: When comparing PeekPro with other booking software alternatives, it's essential to consider various factors, such as features, pricing, customization options, integrations, customer support, and user-friendliness. It offers a range of features to help businesses manage reservations, bookings, and other aspects of their operations. Peek Pro is a popular booking software designed for tour and activity operators.
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